Privacy information for this website

We as the operator of the website at www.memoresa.de (also “website”) are responsible for the personal data of the user (“you”) of this website in accordance with the applicable data protection law, in particular the German Data Protection Act (“DSGVO”).

In the following, we will inform you clearly in the context of our duty to inform (Art. 13 ff. DSGVO) which data is processed when you visit our website and on what legal basis this is done. You will also receive information on what rights you have vis-à-vis us and the competent supervisory authority.

1. Information on the person responsible

Name and contact details:

memoresa GmbH

Karl-Liebknecht-Strasse 1404107 Leipzig

e-mail: datenschutz@memoresa.de

2. Informational use of our website

If you call up our website in order to merely visit it, so-called log files are processed by our system automatically recording them.

The following log files are processed automatically:

  • IP address of the requesting computer
  • Type of Internet browser used
  • Language of the Internet browser used
  • Version of the Internet browser used
  • Operating system and its version
  • User interface of the operating system
  • Pages called up
  • Date and time of the visit
  • Time zone difference to Greenwich Mean Time (GMT)
  • Access status/http status code
  • Amount of data transmitted
  • Success or error of the charging process
  • Referrer
  • Websites that are called up by the visitor’s system via our website
  • Internet service provider of the user
  • The log files contain your IP address, but it is shortened before being saved.
  • It is therefore not possible to assign it to you and your data will not be stored together with other personal data.

For the provision of our website the processing of the above mentioned data is necessary.

The legal basis for processing the data for anonymisation purposes is Art. 6 (1) lit. f DSGVO.

3. Use of offers

a) Subscription to the newsletter (regular) / to current tips and hints (irregular)

You have the possibility to register on our website. Then – depending on what you register for – you will receive our newsletter regularly and/or current information, e.g. you will be the first to know when our portal goes online. We process the following personal data when you fill out our registration form:

First name and surname to address you personally
E-mail address
Questions / Info / Notes (free field for you)
The legal basis for this data processing is Art. 6 (1) lit. a DSGVO. By sending us your registration you agree to the processing of your data by us (also in terms of § 7 UWG).

We will only send you the newsletter or our tips and notes if you first confirm your registration by clicking the link provided for this purpose in a confirmation e-mail sent to you for this purpose. This is to ensure that only you yourself can register with us. Your confirmation must be sent promptly after receipt of the confirmation e-mail, otherwise your newsletter registration will be automatically deleted from our database.

In addition, we store the time (date and time) of the transmission of your data to us as well as your IP address. The processing of this data corresponds to our legitimate interest according to Art. 6 (1) lit. f DSGVO, in order to guarantee the security of our systems and to counteract misuse.

Your data will be processed exclusively in connection with the dispatch of newsletters or tips and information. The purpose of processing your e-mail address is to enable us to send you our e-mails. Further data within the scope of the registration process either serves to address you personally or to ensure the security of our services and to prevent misuse of the e-mail address used.

Your data will only be stored as long as it is necessary to achieve the purpose. Your e-mail address will therefore be stored for the duration of your active newsletter subscription, provided that you have given your consent to this. The data that we additionally collect automatically during your registration (IP address, date and time) will be deleted at the latest when you cancel your newsletter subscription.

b) Possibility of objection / unsubscribe from the newsletter

You can unsubscribe from our e-mail distribution list at any time. You will find the link at the end of each newsletter. By doing so, you revoke your consent or object to further use of your data for the purpose of sending the newsletter.

c) Contact by e-mail, telephone or fax

You have the possibility to contact us by e-mail or telephone. When we communicate with each other, we process your personal data for this purpose. The data is processed exclusively to process your contact and to solve your request. The legal basis for processing your personal data is Art. 6 (1) lit. f DSGVO. The data is stored until it is no longer required for the purpose of the conversation with you and the matter of your contact has been fully clarified.

If the purpose of your contact is to conclude a contract with us, the additional legal basis for processing your personal data is Art. 6 (1) lit. b DSGVO. This data is stored for as long as it is necessary to implement the contract or pre-contractual measures. In addition, we only store your data in order to fulfil contractual or legal obligations (e.g. tax obligations) (Art. 6 (1) lit. c DSGVO).

In addition to the data that you provide us voluntarily, we may receive the time (date and time) of the transmission of your data to us as well as your IP address. The processing of this data corresponds to our legitimate interest (Art. 6 (1) lit. f DSGVO), in order to guarantee the security of our systems and to counteract misuse. These data, which we additionally collect during your contact, will be deleted as soon as they are no longer required, at the latest when the request for your contact has been fully clarified.

You can inform us at any time (see point 1 above) that we should delete the data provided during the conversation. In this case, as far as permissible, all personal data of the conversation will be deleted and a continuation of the conversation is not possible.

4. Social Media

a) Icon links to social networks

We use small icons on our website, which refer to our web presence on third party platforms (Facebook, Twitter, LinkedIn). These are hyperlinks, so no data is automatically transferred from you, but only when you click on the icons and a new tab with the website of the third party opens in your browser.

b) Facebook fan page

We operate on the social media platform Facebook (Facebook Inc., Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, D2 Dublin, Ireland (“Facebook”), a fan page which we link to on our corporate site via the Facebook icon. As long as you do not click on the link, Facebook will not receive any information from you. If you click on the link, for example to view our corporate site on Facebook or to “link” to our Page, Facebook will receive data from you (which data Facebook receives also depends on whether you are logged in to Facebook with your user profile when you click on the Page or not).

While Facebook uses this data on its own responsibility to create profiles, among other things, we can only see aggregated data on our company homepage, i.e. statistics that no longer relate to individuals. These are called “Page Insights”. You can find more information about Page Insights under the following link:

https://www.facebook.com/legal/terms/information_about_page_insights_data

Due to the requirements of the DSGVO, we have concluded an agreement with Facebook, provided by Facebook, which regulates the joint responsibility for our fan page. You can find this agreement in German language under the following link:

https://www.facebook.com/legal/terms/page_controller_addendum.

As a result, Facebook is primarily responsible for the aggregated insight data. In addition, Facebook will fulfil all obligations arising from the DSGVO with regard to the processing of Insights data (including Art. 12, 13 DSGVO, Art. 15-22 DSGVO and Art. 32-34 DSGVO). If you send us an enquiry regarding our Facebook fan page, we will inform Facebook about it promptly. According to our agreement, Facebook will answer the request.

Our legitimate interest in processing personal data lies in the use and linking of different communication channels.

The processing is based on the following legal principles Art. 6 para. 1 sentence 1 lit. A and f DSGVO (your consent to the setting of cookies and our legitimate interest in analysis, evaluation and marketing). The Facebook data policy can be found under the following link: https://www.facebook.com/policy.php.

We have concluded contracts with Facebook for data transfer to the USA, including the standard contract clauses. You can find more information on this at https://www.facebook.com/legal/technology_terms.

Facebook is still certified under the Privacy Shield; however, we do not base our data transfer to the USA on this basis. You can find more information on this at: https://www.facebook.com/about/privacyshield and

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC.

5. Use of service providers

We would like to point out that we may use service providers with whom we have concluded contracts for the processing of your personal data (e.g. for website hosting). If contract processors in a third country (not within the EU) carry out data processing, we ensure that the level of protection of your data guaranteed by the DSGVO is not undermined (Art. 44 ff DSGVO).  The legal basis for the use of service providers is Art. 6 para. 1 sentence 1 lit. f DSGVO. The commissioning of service providers (specialists or other service providers in areas that we cannot serve ourselves) is in line with our legitimate interest. If you would like to receive a copy of the suitable or appropriate guarantees, please let us know (see point 1 above).

6. Your rights

When we process your data, you are a “data subject” within the meaning of the DSGVO. You are entitled to the following rights: right of access, right of correction, right to limit processing, right of deletion, right of information and right of data transferability. In addition, you have a right of objection and revocation and the right to complain to the supervisory authority.

Below you will find some details of the individual rights:

(a) Right of access

You have the right to ask us to confirm whether we are processing your personal data. If we process your personal data, you have the right, in particular, to receive information about processing purposes, categories of personal data, recipients or categories of recipients, if applicable, storage period.

b) Right of rectification

You have the right to correct and/or complete the data we have stored about you if this data is incorrect or incomplete. We shall carry out the correction or completion without delay.

c) Right to limit processing

Under certain circumstances, you have the right to request us to limit the processing of your personal data. An example of this is when you dispute the accuracy of your personal data and we need to verify its accuracy for a certain period of time. For the duration of the verification, your data will only be processed to a limited extent. Another example of the restriction is when we no longer need your data, but you need it for a legal dispute.

(d) Right of cancellation

In certain situations, you have the right to demand that we delete your personal data immediately. This is the case, for example, if we no longer need your personal data for the purposes for which we collected it or if we have processed your data unlawfully. Another example would be if we process your data on the basis of your consent, you withdraw your consent and we do not process the data on any other legal basis. However, your right of deletion does not always exist. For example, it may be that we process your personal data in order to comply with a legal obligation or because we need it for a legal dispute.

e) Right of information

If you have asserted your right of correction, deletion or restriction against us, we are obliged to inform all recipients to whom we have disclosed your personal data of the correction, deletion or restriction of the processing of your data, unless this proves impossible or involves a disproportionate effort.

f) Right to data transferability

You have the right, under certain conditions, to receive the personal data you have provided us with in a structured, common, machine-readable format and the right to have this data communicated to another responsible party. This is the case if we process the data either on the basis of your consent or on the basis of a contract with you and that we process the data using automated procedures.

You have the right to request that we transfer your personal data directly to another responsible person, as far as this is technically feasible and does not affect the freedoms and rights of other persons.

g) Right of objection

You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data based on Art. 6 (1) lit. e or lit. f FADP. This also applies to any profiling referred to in these provisions.

After an objection, we will no longer process your personal data unless we can prove compelling reasons for processing worthy of protection that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing. This also applies to profiling, insofar as it is related to direct marketing. If you object to the processing of your personal data for direct marketing purposes, we will no longer process your personal data for these purposes.

h) Right of withdrawal

According to Art. 7 (3) DSGVO you have the right to revoke your consent at any time.  By revoking your consent, the lawfulness of the processing will not become retroactively invalid.

i) Right of appeal to a supervisory authority

They shall have the right to appeal to a supervisory authority, without prejudice to any other administrative or judicial remedy. In particular, you may exercise your right of appeal in the Member State in which you reside, work or the place of suspected infringement if you consider that the processing of your personal data is contrary to the DPA.

You will find an overview of the respective Data Protection Officers of the Länder and their contact details under the following link:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

7. Actuality of this data protection information

Status: October 2020

Information about cookies on our website

1. cookies
Please note the following note: You can make sure yourself that no cookies are stored on your computer at all, or that storage is only permitted for certain cookies. You can select this in your Internet browser settings. You can also view and delete the stored cookies there.

If you block all cookies, it is possible that not all functions of our website will be available to you.

We use cookies on our website. Cookies are text files that are sent to your browser by our web server when you visit our website and are stored on your computer for later retrieval. A cookie can therefore identify your internet browser when you visit the website again. There are session cookies, i.e. those that are deleted when you close your browser, and there are persistent cookies that are stored on your hard drive until their preset expiry date is reached or until they are actively removed by you.

a) Own cookies (first-party cookies)
We use our own cookies to ensure the functionality of our website. Some elements of our website require that your internet browser is recognized after a page change.

In the overview you can see for which purposes your data is collected and for how long it is stored:

hubspotutk: tracks the visitor ID, duration: 13 months

__hstc: stores time of website visit, duration: 13 months

__hssc: tracks sessions for the HubSport software, duration: 30 minutes

__hssrc: is set when the HubSpot software changes the session cookie, Duration: until the browser session is closed

complianz_consent_status: stores the cookie selection, duration: 365 days

pll_language: saves language settings, duration: 1 year

cfduid: serves security settings, hashes/anonymizes IP addresses, duration: 30 days

For the processing of personal data in cookies that we set on our website to ensure the functionality of our website and our offer, the legal basis is Art. 6 (1) lit. f DSGVO, if personal data is contained in the cookies.

We also use cookies, which are generally not necessary but helpful, e.g. to ensure the functionality of our website and to collect and evaluate statistics on the accesses to our website. In the overview you can see for which purposes your data is collected in this case and over which period of time it is stored:

cmplz_stats: stores the cookie selection, statistics, duration: 365 days

cmplz_all: stores the cookie selection, marketing, duration: 365 days

complianz_policy_id: stores the cookie selection, duration: 365 days

For the processing of personal data in cookies, which are not necessary to ensure the functionality of our website, we obtain your consent. The legal basis is therefore Art. 6 (1) lit. a DSGVO.

Possibility of objection and removal

As stated in the introduction to this section, you can enable or restrict the transmission of cookies by changing the settings in your Internet browser. You can delete cookies that have already been saved by your Internet browser at any time. If cookies for our website are restricted or deactivated, it is possible that not all functionalities can be used.

b) Foreign cookies (third-party cookies/third-party cookies)
We use cookies from so-called “third party providers” on our website. This means that when you visit our website, data is transferred from your web browser to the web server of the third party and stored there. The processing procedure that is triggered on our website is therefore a transmission. We do not receive your personal data.

Google Analytics

The analysis service Google Analytics of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (hereinafter: “Google Analytics”) is implemented on our website.

Google Analytics sets cookies that store the following information:

Type of the Internet browser used
Internet browser version
the operating system you use,
Referrer (previously visited website)
Your shortened IP address
Time of the server request
Name, purpose and storage duration of the cookie

_ga; serves to distinguish users in order to generate statistical data on the use of the website; duration: 2 years

_gat, limits the request rate for Google Analytics; duration: until the browser session ends

_gid, used to distinguish users in order to generate statistical data on the use of the website; duration: 24 hours

We use a function of Google Analytics with which your IP address is anonymised before being saved or processed. Your IP address is usually shortened within the European Union/EEA and only then transmitted to Google servers in the USA, for example. Your information is processed pseudonymously and we will not merge it with other personal data about you.

The tool only shows us statistics, which we can use to optimize our website and offers.

Before we set the cookies, we obtain your consent for this via our cookie content banner (Art. 6 (1) lit. a DSGVO). The cookies are then set when you allow a statistical evaluation.

You can prevent the collection of the data generated by the cookie and related to your use of the website (including your (anonymised) IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de)

You can either prevent the storage of Google cookies directly in your browser settings, or prevent the processing of your data by clicking on the following link and causing an “opt-out”: https://developers.google.com/analytics/devguides/collection/gajs/?hl=de#disable. This will set an “opt-out cookie”, which will prevent the collection of your user data on this website in the future, unless the opt-out cookie is deleted.

You can find Google’s privacy policy under the following link: https://policies.google.com/privacy?hl=de.

Although Google is still certified under the Privacy Shield, we cannot rely on it for data transfer. We set the cookies with your consent and therefore process your data on the basis of your consent (Art. 6 para. 1 sentence 1 lit. a DSGVO) as well as on the basis of our legitimate interests (Art. 6 para. 1 sentence 1 lit. f DSGVO). You can withdraw your consent at any time by deleting the cookies from your browser.

Information on the Privacy Shield can be found at:

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI and https://policies.google.com/privacy/frameworks?hl=de&gl=de.

2. Actuality of this data protection information

Status: October 2020

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